Terms and Conditions


Orders can only be shipped to addresses in the United States.

*We are able to do limited export of armor that is Level III++/ III+/ III or below to certain approved countries. Please CONTACT US if you are an international customer*

*The billing and shipping address must match on all orders*
As an anti fraud measure if you are shipping to an address different from your billing address, please email us with a picture of your drivers license or other form of government issued ID. If you do not provide this information to us, we will only be able to ship to the billing address. The same name used on your credit card must be present on the ID.

You may redact or cover up your picture, License #, date of birth and all other unrelated information. 
This is to protect us from fraud/ chargebacks. 
Please note, you agree to this policy when purchasing from us. If you request a refund, we will be happy to, minus our credit card processing fees.

Orders will be processed and shipped within 5-7 business days for products that are IN STOCK (unless otherwise noted) (Generally 1-3 days). Products with a listed lead time are PRE-ORDERS and represent our best estimate for shipment date. We do our best to give the most accurate lead time provided to us by the manufacturer, but delays can happen and lead times may be subject to change. 

Please refer to our cancellation policy for cancelations on pre-orders.
Large orders (10+ sets) may be subject to longer lead times, please reach out to us if you have questions on specific lead times.
UPS Ground is our Standard and Preferred shipping method.  UPS cannot deliver to PO/APO/FPO addresses. USPS will be used for PO/APO/FPO addresses. International shipments require State Department approval and will use best available shipping options TBD. Shipment tracking is available for UPS and USPS shipments.

We do not ship to PO Boxes or Postal Annexes, we also do not ship to Fedex/ UPS Stores without prior approval (contact us). This is a anti-fraud protection measure. 

UPS Ground services are not available to Alaska or Hawaii. Orders to Alaska or Hawaii must be shipped by either UPS Second Day Air or USPS. A $80.00 surcharge will be added for service to Alaska or Hawaii.


Restrictions on the Purchase, Ownership, or Possession of Body Armor are as follows:

It is a violation of United States Federal Law for a person convicted of a violent felony to purchase, own, or possess body armor. In addition, various states also have enacted legislation restricting the purchase, ownership, or possession of body armor by persons convicted of drug crimes, certain other felonies, or other violent crimes. By purchasing body armor from Bulletproof Outfitters, LLC you acknowledge and certify that:

  1. You have not been convicted of a felony.

  2. The end user has not been convicted of any other crime that would restrict their ability to purchase, own, or possess body armor under any applicable Local, State, or Federal law ordinance or restriction.

  3. The end user will not use any body armor purchased from Bulletproof Outfitters, LLC for any criminal purpose.

  4. The end user is over the age of 18.

  5. The end user will not transport or use any Body Armor products outside of the United States.

Bulletproof Outfitters, LLC reserves the right, in its sole discretion, to refuse the sale of body armor to any person or entity. Additionally, the online sale of body armor to residents of Connecticut and New York is strictly prohibited, unless the sale is made to certain law enforcement or military personnel, or through a face-to-face transaction.

Bulletproof Outfitters, LLC does not ship any restricted armor products outside of the United States in compliance with ITAR regulations. By purchasing, owning, or possessing Bulletproof Outfitters, LLC systems, the end user certifies that no restricted Bulletproof Outfitters, LLC products will be transported or used outside of the United States.

All statements contained herein, or in any other related Bulletproof Outfitters, LLC publication of any kind, are not designed to provide legal counsel in any way, shape or form. It is strongly recommended that customers conduct a reasonable amount of Due Diligence prior to purchasing, owning or possessing body armor in order to avoid any legal ramifications.

Terms and Conditions

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics, or code, is copyrighted as a collective work under the United States and other copyright laws and is the property of Bulletproof Outfitters, LLC. The collective work includes works that are licensed to Bulletproof Outfitters, LLC. Copyright 2022, Bulletproof Outfitters, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Bulletproof Outfitters, LLC or purchasing Bulletproof Outfitters, LLC products. You may display and subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or place an order with Bulletproof Outfitters, LLC and purchase Bulletproof Outfitters, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Bulletproof Outfitters, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks, and trade names of Bulletproof Outfitters, LLC used in the site are trademarks or registered trademarks of Bulletproof Outfitters, LLC.

Cancellation Policy

Order cancellations incur a 20% restocking fee. You agree to all estimated lead times when placing an order. Restocking fee is to cover manufacturing cancellation fees and credit card processing/ refund fees. Orders that have been shipped cannot be cancelled and will be subjected to our returns policy.

Warranty Disclaimer

All body armor systems sold on this website shall hold the standard manufacturers warranty. The terms of the warranty vary by manufacturer, please refer to the manufacturer website (or contact us) for specific warranty information. By purchasing from us, you agree that the manufacturer not Bulletproof Outfitters, LLC is liable for the performance of the armor panels. AFTER THE EXPIRATION OF THE PERIOD OF TIME THE PRODUCT CARRIES NO GUARANTEE, regardless of the certification or labeling under NIJ standards, and we cannot guarantee performance according to said specifications. Bulletproof Outfitters, LLC assumes no liability whatsoever for any use or misuse of any armor related products. Please note the end of the warranty timeframe is the expiration of the warranty, not the expiration of the panel itself. 

Any body armor system that has received heavy use (for example, moderate-to-heavy denting or bends in the armor, cracks or breaks on the face, panels are heavily abused and worn), regardless of its age, SHALL BE DEEMED TO BE EXPIRED AND AUTOMATICALLY VOIDS ANY WARRANTY IN ALL RESPECTS INCLUDING BUT NOT LIMITED TO, VOIDING ANY BALLISTIC PERFORMANCE WARRANTY.

Bulletproof Outfitters, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Bulletproof Outfitters, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not permit limitations or exclusions on warranties so the above limitations may not apply to you.

Please inspect all armor upon receipt in order to insure that there are no defects or damage caused via shipping. Armor must be notified within 7 days of delivery in order to address any potential issues under warranty. If any defects or damage is noticed please discontinue use and notify sales@bulletproofoutfitters.com with photos and order information immediately.

Repair Policy (Defense Mechanisms)

Defense Mechanisms will repair or replace, at our option, any damaged product covered by the Defense Mechanisms Limited Lifetime Warranty, free of charge. If we determine the warrantied item is irreparable, we will replace it with the same, or similar, item at our discretion. If we cannot repair or replace the warrantied item, we will issue you a refund for the original purchase price or the last known price if the purchase price cannot be determined. If a refund is issued more than 60 days from the original order date, you may be required to set up a PayPal account to receive the funds.

When you have an item that needs repair, contact us and send pictures of the issue. We'll do our best to assess the damage and determine if this is something you can easily do at home, or it's something we need to do in our shop. It's rare, but sometimes a product can't be repaired because of extreme damage.

Repairs for damages outside of the Limited Lifetime Warranty from Defense Mechanisms will incur a base charge of $60, which covers the first hour of work, most materials, and return shipping back to you. If the repair takes longer than an hour or requires significant materials, additional charges may apply. Repair charges are billed to you via PayPal invoice. You are responsible for all shipping charges.

You must contact our customer service team to receive repair approval and instructions prior to shipping any items to us for repair. When sending an item in, include a note detailing the work to be done and include your name, order number, email address, and the address where you'd like to receive the repaired item. 

Items sent in for repair must be reasonably cleaned, if an item is too dirty to handle or repair, we will send it back without doing any work.
Please note, this repair policy only applies to Defense Mechanisms products.

Limitation of Liability

Bulletproof Outfitters, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Bulletproof Outfitters, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that an Bulletproof Outfitters, LLC product is mistakenly listed at an incorrect price, Bulletproof Outfitters, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Bulletproof Outfitters, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Bulletproof Outfitters, LLC shall issue a credit to your credit card account in the amount of the incorrect price.


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Bulletproof Outfitters, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Bulletproof Outfitters, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Bulletproof Outfitters, LLC.


Your use of this site shall be governed in all respects by the laws of the state of Washington, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Bulletproof Outfitters, LLC products) shall be in the state or federal courts located in King County, Washington. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Bulletproof Outfitters, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Bulletproof Outfitters, LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Bulletproof Outfitters, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Bulletproof Outfitters, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Bulletproof Outfitters, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Bulletproof Outfitters, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Bulletproof Outfitters, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Bulletproof Outfitters, LLC in its sole discretion.


You agree to indemnify, defend, and hold harmless Bulletproof Outfitters, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Bulletproof Outfitters, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Bulletproof Outfitters, LLC, Bulletproof Outfitters, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Bulletproof Outfitters, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Bulletproof Outfitters, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).